Reliability Engineering Program Manager (EPM) - Audio and Home Products

Los Angeles, California, United States

Description

Do you ever wonder what goes into making Apple products an amazing user experience? Apple’s innovative hardware reliability team is responsible for insuring that our products exceed our customer’s expectations for robustness, durability, and long-term performance. We are looking for an experienced Engineering Program Manager (EPM) with a strong background in hardware reliability, data analysis, and statistical methods used in reliability engineering. Experience in consumer electronics, specifically portable and home audio is a plus but not a requirement. You must be competent in programming with Python or similar languages as you will help drive initiatives to automate and streamline processes within the hardware reliability organization. In this role you will play a key part in ensuring the reliability of our consumer hardware products, supporting automation processes, and leading cross-functional teams to achieve engineering and organization goals. Come support the team that develops exciting products such as AirPods Pro’s and the entire Beats ecosystem. 

As a Program Manager at Apple, you will support and manage technical programs focused on the reliability of consumer hardware products. In this role, you will: - Have a mindset for continuous improvement, with the ability to adapt existing workflows and create new ones. - Be responsible for driving reliability testing protocols and procedures for consumer electronics technology. - Collaborate with engineering teams to identify and mitigate reliability risks throughout the product lifecycle. - Analyze failure modes and develop strategies to improve product durability and performance and regularly prepare and present detailed reports and updates on program status to collaborators and senior management. - Coordinate with cross-functional teams, including hardware, software, and manufacturing, to ensure project landmarks are met and provide technical leadership and mentorship to team members, encouraging a culture of reliability and quality. - Support automation efforts to improve reliability testing and data analysis, demonstrating your familiarity with databases, APIs, and programming skills in Python - Manage schedules and program budgets, including tracking lab test equipment and resources.

Minimum Qualifications

Bachelors in an Engineering field such as Physics, Computer Engineering, Electrical Engineering, or related experience

3+ years' experience running technical programs with cross-functional teams with a Bachelor’s or 1+ year with a master's or PhD 

Preferred Qualifications

Masters or PhD in an Engineering field such as Physics, Computer Engineering, Electrical Engineering, or related experience

1+ years of experience supporting reliability in audio-focused consumer electronics

3+ years of experience in hardware reliability and program management

Proficient programming skills in Python or similar languages, with experience in automation, database management, and API integration.

Strong communication and interpersonal skills, with the ability to convey complex technical concepts to a diverse audience.

Expert user of Tableau or other business intelligence tools for data visualization and reporting.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,600 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Company

Apple

Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, AirPods, Apple Watch, and Apple Vision Pro. Apple’s six software platforms — iOS, iPadOS, macOS, watchOS, visionOS, and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, iCloud, and Apple TV+. Apple’s more than 150,000 employees are dedicated to making the best products on earth and to leaving the world better than we found it.

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