Engineer - Information Technology

Mehsana, Gujarat, India

Description

Ammann, a global leader in construction equipment with a rich heritage since 1869, offers a dynamic work environment for passionate individuals. As a subsidiary of Ammann BauAusrüstung AG (ABA) since 2013, Ammann India leverages its Swiss heritage and expertise to empower the Indian construction industry.

We are the largest and most trusted manufacturer of Road Construction Equipment in India, boasting a state-of-the-art manufacturing facility in Mehsana, Gujarat, and a robust network of 17 Sales & Service Offices nationwide.

Why Ammann India?

Innovation & Legacy: Be part of a company with a pioneering spirit and a commitment to shaping the future of construction.

Growth & Opportunity: Join a rapidly growing organization with a strong workforce of over 1800 employees (including contract staff) and a turnover exceeding INR 900 crore.

Supportive Environment: We believe in fostering a collaborative and rewarding work culture that empowers our employees to excel.

Ready to build your career with a leader in construction?

Visit our website (www.ammann.com) to explore exciting career opportunities.

Join us in building a more sustainable future for India's infrastructure.

Primary objectives / responsibility

Member of local IT team

Main duties:

  • Answering phone calls and emails
  • Providing a basic level of technical assistance to clients
  • Helping clients identify the technical issues
  • Troubleshooting minor IT issues
  • Referring clients to higher levels of IT support
  • Collaborating with IT professionals to determine technical solutions
  • Assisting businesses with server-side support
  • Providing remote support to clients in different regions
  • Monitoring customer forums to identify customers who require assistance
  • Completing administrative level support duties
  • Business/IT alignment (interface between local business and global IT)
  • Budget tracking and allocation
  • Active participation in New Project execution for local ICT projects
  • Team member in global projects
  • IT governance & Compliance
  • End user support 1st level (troubleshooting, analyzing, correlation etc.)
  • Software installation, Removal, Printers,
  • Management of mobile devices (Android & IOS)
  • Basics of digitalization
  • Basics for Word, Excel & PowerPoint

Technical Skills

  • Broad knowledge on ICT technology
  • Knowledge of infrastructure (Cabling, Network (LAN/WAN), HW, Server, Printer, production devices etc.)
  • Deep PC knowledge in HW and OS (Windows10 & 11)

Personal Skills

  • Bachelor's degree (or equivalent)
  • Fluent English in speaking and writing
  • Curious for new technology
  • Connected thinking
  • Analytic skills
  • Team player
  • Independent working (self-management)

Company

Ammann

Ammann is a world-leading supplier of mixing plants, machines and services to the construction industry with core expertise in road building and transportation infrastructure.

The family-owned company has enjoyed international success since 1869. Hans-Christian Schneider, current Ammann CEO, is the sixth generation to run the business.

Much has changed in the nearly 150 years of Ammann history. Technology continues to evolve and the plants and machines deliver productivity that wasn’t even dreamed of in 1869. The company now has a global reach and expansive product line.

What hasn’t changed is Ammann’s commitment to its customers, employees, and innovative solutions.

Simmilar jobs

More info:

link